Comprehensive consulting services designed to “move the needle” on scorecard measures:

Complete business transformation engagements using proven process improvement tools, the Baldrige Criteria for Performance Excellence, the Balanced Scorecard, and elements of Six Sigma to enhance results for organizations of all sizes.

Competency requirements research, competency model development, and competency assessment authoring.


Terrible Two’s of Training

Terrible Twos of Training Book

Most workplace development suffers from the “Terrible Too’s”:

  • Not tactical enough
  • Too much, too long, too boring, too expensive
  • Not tactical enough
  • Single events with no refresh follow-up
  • Weak or no supervisor coaching

CooperComm delivers services based on T4™ design standards that are proven to drive improved business results.

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