An update of the AMACOM classic on applying body language, voice, and image research to the world of business. Highlights the three scans for making sure you are generating a reliable read and communication effectively.
A legal and behavioral look at sexual harassment in the workplace. Provides unique analytical, communication, and behavioral tools to communicate and counsel employees on how to prevent sexual harassment.
Originally published as:
BodyBusiness: The sender's and receiver's guide to nonverbal communication (AMACOM)
Kroppspråket–Din Genväg Till Framgång (Liber)
Communicacion No Verbal Para Ejecutivos (Interamericana)
A body language scanning process for body position, movement, artifacts, and voice that helps reliably read others and project better in business situations.
A complete step-by-step guide for designing and implementing a valid, reliable, and accurate competency modeling process ... including early design decisions, sources of competency information, building the model, designing an assessment, evaluating results, and developing individual development plans from the data.
Amazon Barnes & Noble iBooks
Iannone, A, ed. (1989). Contemporary Moral Controversies in Business, New York: Oxford University Press, pp. 190-192.
Lowry, M., O’Connor, P. & Smith, M. (1987). People to People: The business of communication, Toronto: Copp Clark Pittman, pp. 265-270.
Fallon, W. (1981). Effective Communications on the Job, New York: AMACOM, pp. 141-149.