Books from Ken Cooper


BodyBusiness 2.0: Using Nonverbal Communication for Business Success (TotalComm)

An update of the AMACOM classic on applying body language, voice, and image research to the world of business. Highlights the three scans for making sure you are generating a reliable read and communication effectively. 


Taming the Terrible Too's of Training: How to improve performance in the digital age (TotalComm)

(with Dan Cooper)

Presents the latest research on adult learning in the workplace in 43 short chapters. Includes specific recommendations at the end of each chapter.

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Stop It Now: How targets and managers can end sexual harassment (TotalComm)

A legal and behavioral look at sexual harassment in the workplace. Provides unique analytical, communication, and behavioral tools to communicate and counsel employees on how to prevent sexual harassment.


BodyBusiness: Using nonverbal communication for business success (TotalComm)

Originally published as:

BodyBusiness: The sender's and receiver's guide to nonverbal communication (AMACOM)

Kroppspråket–Din Genväg Till Framgång (Liber)

Communicacion No Verbal Para Ejecutivos (Interamericana)

A body language scanning process for body position, movement, artifacts, and voice that helps reliably read others and project better in business situations.


Effective Competency Modeling & Reporting: Improve individual & organizational performance (AMACOM)

A complete step-by-step guide for designing and implementing a valid, reliable, and accurate competency modeling process ... including early design decisions, sources of competency information, building the model, designing an assessment, evaluating results, and developing individual development plans from the data.

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The Relational Enterprise: Moving beyong CRM to maximize ALL your business relationships (AMACOM)

An analysis of what the "extended enterprise" of the future will look like, and what systems will be required to manage the internal and external relationships.

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Book Contributions


"The Six Levels of Sexual Harassment"

Iannone, A, ed. (1989). Contemporary Moral Controversies in Business, New York: Oxford University Press, pp. 190-192.

"Nonverbal Communication"

Lowry, M., O’Connor, P. & Smith, M. (1987). People to People: The business of communication, Toronto: Copp Clark Pittman, pp. 265-270. 

"Nonverbal Communication and Business"

Fallon, W. (1981). Effective Communications on the Job, New York: AMACOM, pp. 141-149.