Books by ken cooper
Taming the Terrible Too's of Training: How to improve performance in the digital age
Presents the latest research on adult learning in the workplace in 43 short chapters. Includes specific recommendations at the end of each chapter. (with Dan Cooper)
How to Model and Assess Employee Competencies: A step-by-step guide
Originally published as:
Effective Competency Modeling & Reporting (AMACOM)
A complete process for designing and implementing a valid, reliable, and accurate competency modeling process ... including early design decisions, sources of competency information, building the model, designing an assessment, evaluating results, and developing individual development plans from the data.
Body Business 2.0: Using Nonverbal Communication for Business Success
Originally published as:
BodyBusiness: The sender's and receiver's guide to nonverbal communication (AMACOM)
Kroppspråket–Din Genväg Till Framgång (Liber)
Communicacion No Verbal Para Ejecutivos (Interamericana)
An update of the AMACOM classic on applying nonverbal communication (body language) research to the world of business. Highlights the formal scans (position, movement, artifacts, and voice) for making sure you are generating a reliable read and communication effectively.
The Relational Enterprise: Moving beyond CRM to maximize ALL your business relationships
An analysis of what the "extended enterprise" of the future will look like, and what systems will be required to manage the internal and external relationships.
Stop It Now: How targets and managers can end sexual harassment
A legal and behavioral look at sexual harassment in the workplace. Provides unique analytical, communication, and behavioral tools to communicate and counsel employees on how to prevent sexual harassment.
Book Contributions
"The Six Levels of Sexual Harassment"
Iannone, A, ed. (1989). Contemporary Moral Controversies in Business, New York: Oxford University Press, pp. 190-192.
"Nonverbal Communication"
Lowry, M., O’Connor, P. & Smith, M. (1987). People to People: The business of communication, Toronto: Copp Clark Pittman, pp. 265-270.
"Nonverbal Communication and Business"
Fallon, W. (1981). Effective Communications on the Job, New York: AMACOM, pp. 141-149.
multimedia
Videos from The International Program Source
BodyBusiness (60 minutes)
Conflict Management (57 minutes)
Memory Fixing (67 minutes)
Audios from the TDM/McGraw-Hill Management Development Series
Understanding BodyBusiness
Conflict Management
Memory Fixing
Development Management